Pick up & Shipping

Unless otherwise specified, all merchandise needs to be pre-ordered by a designated deadline. We send the items to production after all the orders for your organization have been placed. When items are ready they'll be available for pick up by the customer at a designated place and time. Should you choose to ship your order to an address within the USA, it will be shipped only after items are back from production.  

Picking up items at the designated location and time is free. For orders that require shipping within the USA, there's a flat shipping fee.

Returns

All sales are final as they are made to order, therefore cannot be returned. In some cases your organization might be able to exchange items. You will need to contact your organization contact person to see if exchanges are possible.